How are your cheeses shipped?
Our cheeses are shipped via FedEx for expedited delivery. Everything is packed with insulation and ice packs to keep items cool during their journey to you.
What are you shipping rates?
Shipping is one of our biggest expenses. We do our best to absorb some of these costs and keep customer pricing as low as possible. To do this, we have implemented a new flat rate shipping model.
•We offer free shipping for orders over $65.
•All orders under $65 are subject to a flat-rate shipping charge of $15.
Once I've placed my order, when should I expect to receive the cheese?
You can expect to receive your order within 10 days. Please note: Orders need to be placed by Monday at noon in order to be shipped the same week. Otherwise, your order will likely go out the following week. We ship mailorder via FedEx at the beginning of the week with 1-2 days of transit time, depending on the season. You will receive an email notification with the FedEx tracking number once your product has shipped.
We want you to have a great experience with Plymouth Cheese, so we will do everything possible to make sure your order is accurate and shipped in a timely manner. Since cheese is a perishable item, we strongly advise that you make sure someone will be available to receive the shipment. This means letting gift recipients know to expect a perishable package. If you're unhappy with the product you receive, please email us at email@example.com. We’ll respond promptly.
We are not responsible for damaged or spoiled product due to the following:
•Incorrect delivery addresses
•Unopened shipments— (gifts to recipients who are out of town or unable to accept delivery). However, we will work with FedEx to replace any product damaged as a result of a delayed shipment (i.e., inclement weather or a mechanical failure).